The fuel industry is in constant flux, and we always keep an eye on any developments that can benefit our clients. Here, we’ll share findings, some research, and our opinions on a wide range of topics related to our industry.

Meet the Core Team: Mabel Cook

We’re recognizing Mabel Cook, this month, as she crosses the one year mark with Waterloo County Propane. Mabel has quickly become a valued member of the team – taking the reins as the customer service and accounts receivable lead at our Cambridge branch. In her short time here, she’s gained invaluable knowledge on propane and the energy industry, at large. From equipment installations and service to logistics to the products themselves, she expresses a keen interest in continuing to learn about our operations.

Mabel has worked, administratively, in the business-to-business industrial chemical and third-party logistics industries for years prior to joining our team. She draws from her extensive agricultural experience to effectively navigate our internal processes. However, she truly appreciates the personal element to her current position and values her interactions with end-users. She empathizes with our customers amid uncertain and challenging economic times. She understands the effects of volatile energy prices – working diligently and compassionately to accommodate folks the best she can. Mabel is very satisfied with her work and her workplace, as she states: “The people in this company are fantastic people. You can tell this is a family-run business that cares about its people.”

Mabel was born and raised in the Bolton area. She remembers, fondly, milking cows and raising chickens on the family farm. Her true passion is gardening, which she’s able to enjoy at her home with her husband. She spends a lot of time with family and helping out her mother who still resides in Bolton. Otherwise, she’s embracing the community she now considers home – adding that she loves to frequent the St. Jacobs Farmers’ Market.

Thank you, Mabel, for your service. Your enthusiasm has greatly impacted us. We hope for many more good years at Waterloo County Propane.

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