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Frequently
Asked Questions
Below you’ll find the answers to a wide range of questions. We’re aware specific businesses have specific questions, so we are always here to answer any query you may have that is not listed below.
General Questions
Find a quick response of the most popular questions that our customers make.
Core Fuels Ltd and Red Cap Propane Ltd offer exceptional reliability, competitive pricing, and quality service and support for your home or business. Our promise to you is simple: We’ll be there when you need us. Learn more about the Core Fuels Ltd and Red Cap difference here.
All our technicians must pass an extensive vetting process before we hire them. They are all licensed and are trained to be compliant with all TSSA (Technical Standards & Safety Authority) standards and codes.
We accept cheques, cash and major credit cards. You can also choose our Auto Pay option to have payments automatically deducted from your chequing account via electronic funds transfer (EFT).
Yes, we offer automatic deliveries for all our energy products.
Residental Services
Commercial Services
Residental Services
Yes, we offer propane gas delivery for both our residential and our commercial customers.
We offer residential propane tanks in a variety of sizes and configurations. Call our office to discuss the right tank size.
Propane is a versatile, efficient, safe and clean-burning way to power virtually any appliance or heating system in your home. Learn more about propane’s many benefits here.
Yes, we offer heating oil delivery.
We offer an Equal Pay budget plan, which that allows our residential customers to spread their annual heating bill over 10 or 12 equal payments, with no financing charge applied. We also offer an Auto Pay option.
Commercial Services
We offer bulk propane delivery, propane tank installation, and cylinder delivery exchange.
We offer bulk fuel delivery for both agricultural and commercial applications. These products include diesel fuel, gasoline, furnace oil and lubricants.
We offer tanks, pumps and equipment in a variety of sizes and configurations.
Yes, we offer the full line of Chevron lubricants. We have a large inventory of the products you use every day.
Call our office to discuss your options.
Core Fuels offers two convenient Card Lock locations. Our Stratford Card Lock facilities include two ethanol gasoline pumps, one coloured diesel pump, one premium gasoline pump, three clear diesel pumps, one auto propane pump, one compressed natural gas (CNG) pump, and one diesel exhaust fluid (DEF) dispenser. Our Embro Card Lock facility includes one ethanol gasoline pump and two clear diesel pumps.
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